Shipping policy
Crimson Heights Shipping Policy
Thank you for shopping with Crimson Heights! We strive to provide our customers with high-quality products and excellent service. Please read our shipping policy carefully before placing your order.
Shipping Information
- All orders are processed within 1-3 business days. Please allow additional time for processing during busy seasons or sales.
- Once your order is shipped, you will receive a tracking number to monitor the status of your shipment.
- Delivery times vary depending on your location, but generally, orders will arrive within 10-20 business days. Please note that shipping times are estimated and may vary due to unforeseen circumstances such as customs delays, local postal service interruptions, or weather conditions.
No Refunds or Exchanges
- All sales are final. We do not accept returns, exchanges, or issue refunds for any reason.
- We encourage you to double-check your order details before completing your purchase to ensure the accuracy of your items, size, and shipping address.
- In the rare event that you receive a defective or incorrect item, please contact our customer support team within 7 days of receiving your order. We will review your case and may offer a replacement or other resolution at our discretion.
Address Accuracy
- Please ensure that your shipping address is entered correctly at checkout. Crimson Heights is not responsible for items lost or delayed due to incorrect or incomplete address information provided by the customer.
By completing your purchase, you agree to the terms of this shipping policy. We appreciate your understanding and support!
If you have any questions or concerns, please don’t hesitate to reach out to our customer service team.
Thank you for choosing Crimson Heights
